When do you know you have found the one? A perfect damage restoration company that can help you with all types of repairs and also provides emergency services. When it comes to water damage or any other type of damage for that matter, it can be hard to find a company that you can trust. The problem gets worse if you have had a recent natural disaster and all the good companies are booked. We don’t need to tell you the difference a good company can make. And while it is always good to work with a company that knows what they are doing, finding one might take a bit of trial and error and some risk-taking. And if you do find one, here are a few traits that are unique to these companies.
They answer all your questions without being irritated:
Yes, they exist. The number one sign of a good damage restoration company is that they answer all your questions without being irritated. As a homeowner, it can be difficult to grasp the idea of everything that is going on in your house. Especially if it’s a large repair that costs a ton and you have no idea what the restoration company is doing. Will the problem be fixed? Should I be concerned? Is this going to be a recurring problem? The questions go on and on. And while not all damage restoration companies will give you the answer to all of these, the right ones will.
They want to go over the plan with you:
There is nothing worse than working with a company that just shows up at your house at random times and just wants to start working without prior consultation. One of the best traits about the elite restoration companies is that they like to create a detailed plan, want to go over the plan with you, and ensure that they have everything mapped out before even lifting a hammer. While this takes a backseat when dealing with emergency problems, good companies will circle back and ensure that you know what they are doing. Plus, they also won’t show up at your house at unannounced times demanding that you allow them to work.
No hidden clauses:
It’s not the contract you need to be afraid of; it’s the hidden clauses. One of the things about damage restoration contracts is that they offer a degree of interpretation to the holder. This means your damage restoration company can include a hidden or implied clause that may not seem as obvious to you and end up charging you a lot more than they had initially quoted you for. This can set you back as you won’t be able to do a single thing after completing the job. A good company will always ensure that you perfectly understand the contract they are offering you, including all the terms and conditions of the contract.
Incorporate feedback:
Last but not least, a good damage restoration company will always take your feedback into account. This means they will work with you to understand what you want and need and then try to deliver on that. They understand that this is your house and you are the one living in it. So, they will do their best to ensure that they deliver what you are looking for. If they don’t, then they aren’t the right company for you.
These are just some signs that you have found the perfect damage restoration company. If you find a company with all or most of these traits, congratulations! You have found yourself a keeper! But what of those that are not? Here are a few red flags to a damage restoration company.
Showing up unannounced:
One of the first things you should be wary of is a damage restoration company that shows up at your house unannounced. This is usually a sign that they are not very professional and are just looking for any job they can get. While this might not seem like a big deal, it can cost you a lot more in the long run as they will most likely do a subpar job.
Not answering questions:
Another red flag to look out for is when the damage restoration company doesn’t answer you or seems irritated when you ask them. Remember, you have every right to know what is happening in your house and what they are doing. If they aren’t willing to answer your questions, they aren’t the right company for you.
Not having a plan:
A good damage restoration company will always have some plan. This doesn’t mean they need to have every single detail mapped out, but they should at least have an idea of what needs to be done. If they show up at your house and start working without any sort of plan, then it’s a sign that they are winging it, and you should be wary.
These are just some things you need to be on the lookout for when choosing a damage restoration company. Remember, you want to select a professional, courteous company with your best interests in mind. If you find a company that meets all these criteria, congratulations! You have found the perfect damage restoration company!
